Everyone who can log in to this backoffice. Set what each person can access.

Your coaches: assignable to classes, with pay model & an optional public website profile. Give a coach a login under Team › Access.

Coaches who need a sub for a class. Assign a replacement — the class is reassigned instantly.

Creates concrete dated sessions from the weekly schedule so members can book.

Members with an active membership — your core revenue.

Trained before but no check-in in 30+ days — reach out before they churn.

Memberships expiring (next 30 days)

Birthdays this month

Waiver missing

Your whole customer journey. Manual leads (move with the dropdown) + registered members auto-sorted by stage. Rename stages under ⚙️ Settings → Pipeline.

Studio occupancy — which room is booked when, by whom, with which coach.

How members pay for group classes — Memberships, Packages, Drop-in, Starter, Free. (Private 1-on-1 lives under Appointments.) These feed the website pricing.

Grouped into Packages, Add-ons and Free. Used as upsells in the booking flow.

Occasional events (e.g. Hybrid Burn). When active & dated today or later, shown prominently on the website with ticket / after-event booking.

Standardised test workouts members log in the app — with a gym leaderboard.

Gift cards bought on the website and their redemption status.

Stick existing classes, packs, PT and add-ons into one package — set a price, show the saving, optionally give the first buyers a deal.

Fridge & shop stock. Trainers sell these on the spot from the Shop tab — stock counts down automatically.

Sell fridge & shop items on the spot. Tap to add, then record the sale.

B2B deals for hotels, companies, co-workings & clubs. People who sign up with the partner's email domain or code get the discount applied automatically — forever.

Points loyalty. Members earn points (check-in, reviews, referrals — set the amounts in Settings → Reward points) and redeem them for the rewards below. Levels: Rookie · Bronze · Silver · Gold · Elite.

Redemption requests

Build a simple nutrition plan for one of your athletes — calories, macros, meals, notes and an optional PDF. They see it in their app and tick daily compliance.

Your reusable exercise bank — coaches pick from these when building workouts. HYROX stations are pre-seeded.

Build a workout for one of your athletes from the exercise library (sets, reps, load, RPE). They see it in their app and log it done.

Build a reusable multi-week program (workouts per week & day), then assign it to an athlete with a start date — the dated workouts land in their app automatically.

Discount codes customers enter at checkout. Percent or fixed €, optional expiry and max uses.

Members who agreed to receive marketing — your reachable audience. Campaigns & promo emails only go to these people.

Trackable short links for posters, flyers, Instagram & co. Each scan/click is counted — print the QR or copy the link.

History

Automatic birthday & win-back emails run in the background — toggle them under ⚙️ Settings.

Private / 1-on-1 services. Each type has selectable durations (e.g. 60·90·120 min) and a price. The room is chosen at booking.

Upsells members can add to a booking — e.g. personal trainer, training plan.

Prepared for multiple studios — manage your sites here.

Set-and-forget emails that keep your members engaged. Flip one on, tweak the text, done — it runs in the background forever. Each person is only contacted once per event.

Point a smart lock / relay at /api/access/verify?code=MEMBERCODE&key=SECRET (set DOOR_KEY in the server .env). Returns whether to open. Recent events:

Edit how you appear on the website. Photo, bio and languages.

Build a personal weekly plan for one of your athletes. They see it in their member app.

What your athletes say after class. Great feedback = great coaching 💪

Recent feedback

Set the weekly windows when you’re free for 1-on-1s. Members will be able to book a free slot online soon — bookings then show up here.

Can’t make a class? Ask for cover. See open shifts other coaches need help with — pick one up to teach it.

Need a sub? Request cover for your class

Open shifts you can pick up

Every gym or coach business on the platform. PrepNation is your own organization.

People who train in your classes, plus clients you add yourself.

Per class